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Modern patio with a lit fire pit bowl, a couch with pillows and throw rug. Text reads "Fire Fever Sale"

Frequently Asked Questions

Are these products covered by warranty?

Yes. Patio Fever is an authorized dealer for every brand we sell, so each product arrives new and carries the full manufacturer warranty. If something goes wrong, we file the claim with the manufacturer for you.

Do you offer free shipping?

Yes, on every order to the continental US. Standard free shipping usually arrives in 2-12 business days. See the shipping and returns details.

Can I return a sale item?

Yes. You can return an item within 30 days of delivery for a full refund, and we pay the return shipping, as long as it is unused and in its original packaging.

Exclusions: made-to-order items, used or modified items, items without the original packaging, orders shipped to Canada, and all Victory Heaters. The full return policy has the details.

Do you offer military, first responder, or teacher discounts?

Yes. Verified military members, medical professionals, first responders, nurses and teachers get 10% off qualifying items. Place your order, then email a copy of your ID to support@patiofever.com and we refund the discount to your payment method. See how it works and what is excluded.